PRIVACY POLICY

At Runlux Homes we respect your privacy and we aim to comply with the latest data protection regulations. This privacy policy applies between you, the User of this Website and Runlux Homes Ltd, the owner and provider of this Website. Runlux Homes Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

The information is being collected by Runlux Homes Ltd and the person responsible for handling data is Val Balogun who can be contacted via email at info@runluxhomes.com

Information can be collected in the following ways:
- If you contact us via our enquiry form.
- If you sign up to our mailing list.
- If you make an online booking directly
- Anonymous data (relating to your computer, not to you personally) can also be collected whenever someone merely visits one of our web pages (this involves cookies- see below).

For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it.
The anonymous data relating to website traffic is limited to details of the device or connection being used to access our website (including the IP address of your computer, the country the connection is made from, the browser, etc.) and a record of the pages visited, plus the time spent on each page.

When you contact us, make a booking or sign up for our newsletter, your data is only used for the corresponding purposes. We will not pass your contact details and other personal data to a third party.
Some data will also be used for internal record keeping (e.g. for the accounts that we are legally obliged to maintain), and to help us assess how to improve the services that we offer.
Anonymous data collected from cookies is used purely to compile statistics regarding the website traffic so that we can judge how well the website is performing.

We will not sell or rent your information to third parties.
We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.
Anonymous data derived from cookies may be shared with third parties, but only for technical purposes, not marketing ones.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: info@runluxhomes.com or telephone on [phone].
How you can access and update your information:
The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us at: info@runluxhomes.com. We will promptly correct any information found to be incorrect.
You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.

You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for marketing purposes;
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@runluxhomes.com

Data will only be stored for as long as it is needed. Unnecessary data will be erased.

When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

We provide an online service that allows you to pay for your booking using your credit card details or debit card details. We do not store or process credit card details or debit card details on any of our systems; instead we use Stripe, which is a secure online payment gateway to process credit card payments and debit card payments on our behalf.

If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

Our website contains links to other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them.

Any user under 18 years of age must have their parents’/guardians’ consent to use our website. Users without this consent are not allowed to provide us with personal information.

A cookie is a small file sent to your computer’s hard drive by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device’s functions.
We use traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. This helps us improve our website. We only use this information for statistical purposes.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline or block cookies if you prefer.

By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website. Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes.

Runlux Homes website does not capture or store personal information, but merely logs the user’s IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site and to help monitor the performance of individual web pages.

These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor; all information collected by these cookies is anonymous. We only use such information to improve our services and our website.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They provide anonymous information and cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:
Enabling a service to recognise your device so you don’t have to give the same information several times during one task.

Recognising that you may already have given a username and password so you don’t need to do it for every web page requested. This requires a session cookie and this expires when a visitor closes their browser.

Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

Removing and disabling cookies:

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However, this will affect the functionality of the websites you visit.